Operation Management Essay Example for Free

Operation Management Essay Purpose: The purpose of this assignment is to provide students with an understanding of the role and importance of operations management in the efficient and effective production of goods and services. It will enable students to realise that the ‘proper’ organisation of productive systems, and their interfaces with internal as well as external customers and suppliers, is essential if goods/services are to be produced on time, to cost and within the laws and regulations. Scenario. Impressive Burgers was established 10 years ago with the goal of providing fast take away food to their customers quickly and of a higher quality to that of their rivals. Each restaurant offered a simple menu structure with a choice of four set meal options. 1. Burger, Chips Soft Drink 2. Cheeseburger, Chips Soft Drink 3. Chicken Burger, Chips Soft Drink 4. Vegetarian Burger, Chips Soft Drink Customers were offered a choice of size of each meal: Regular, Medium or Large. The size of the chips and drinks portions varied but the burger size remained the same. Using this format they were able to serve each customer their order within 4 minutes from a ordering at the till to receiving their complete order to take away. Each restaurant places their orders with the suppliers directly based on the manager’s prediction for demand based on the reports generated by the restaurants own till system. These orders arrive in one shipment once every other week. The company has grown to a chain of restaurant operations and the management introduced a number of changes to the format 12 months ago in an effort to increase each business at each restaurants. The number of set meal options available on the menu was increased to offer more options to the customer and to attract customers seeking healthier options. The menu options were increased by a further three options: 5. Chicken Nuggets, Chips Soft Drink 6. Chicken Salad, Garlic Bread, Soft Drink 7. Hot Dog, Chips Soft Drink In addition to these set menu additions the company also offered the option of changing the chips option on the set meals for either a Side Salad or for Potato Wedges. The restaurants themselves have not changed and the number of staff and machinery has remained at the same levels before the menu changes. Since these changes were implemented there has been a dramatic increase in turnover and the number of customers that are visiting each of their restaurants. However, overall profit has declined dramatically over the last 12 months and the company predicts that if it continues the company will report its first loss in its history within the next 6 months. The company is considering expanding its operations by opening a number of new outlets but want to identify the problems to the issues they are currently facing. The company has begun to investigate why the mixed fortunes have arisen and has identified a number of issues. Serving times have increased dramatically and it now takes an average of 9 minutes for a customer to be served and the number of customer complaints has increased. The main complaints include rude and agitated staff and incorrect or incomplete orders. The total value of stock held at each restaurant has increased by an average of 20% and waste has dramatically increased. The CEO of Impressive Burgers is worried about the current development and has recruited you as Operations Manager with the responsibility of rectifying the situation that the company is currently facing. Your first assignment as Operations Manager is to produce a formal report to the management which includes the following tasks: |Outcome |Assessment Criteria | |No(s) | | |1. Understand the nature and |explain the importance of operational management |1. 1 | |importance of operational | | | |management |explain the need to produce safely; on time; to cost; to | | | |quality and within the law | | | | |1. 2 | | | | | | | | | | |explain the link between operations management and | | | |strategic planning | | | | |1. 3 | | | | | | |produce a systems diagram to illustrate a typical | | | |business | | | | | | | | | | | | |1. 4 | |2 Understand the link between |explain the ‘Three Es’ (economy, efficiency and effectiveness) | | |operations management and | |2. 1 | |strategic planning |explain the tension between cost minimisation and quality | | | |maximisation |2. 2 | | | | | | |evaluate the significance of the five performance objectives | | | |that underpin operations management | | | | | | | | |2. 3 | | | | | | |explain linear programming | | | | |3. 1 | |3 Understand how to organise a typical production process | | | | |evaluate critical path analysis and network planning | | | | |3. 2 | | | | | | |explain the need for operational planning and control | | | | |3. 3 | | | | | | | | | | |produce a set of clearly defined operational outcomes | 4. 1 | |4 Be able to apply relevant | | | |techniques to the production |produce a network plan and indicate the resultant critical path| | |of an operational plan for a | |4. 2 | |typical business | | | | |explain how quality could be defined and maintained |4. 3 | |Assignment Tasks: | | | | | | |Assessment | | |Criteria | |You are required to produce a formal and written report to cover the underlisted tasks. | | | | | |Task 1 | | |Explain the importance of operational management in an organization such as Impressive Burgers and explain ‘Three Es’ (economy, | | |efficiency and effectiveness and its relevance in the industry in which Impressive Burgers operates. |1. 1,2. 1 | | | | |Task 2 | | |Critically evaluate Impressive Burgers’ approach to expanding their operation. | | | | | | | | | | | | | | | | | | |1. 2,1. 3,1. 4 | | | | |Task 3 | | |Discuss the reasons behind the problems the company is facing and make suggestions for rectifying the situation. | | | | | | | | | | | | | | | | | | | | | | | | | | | |3. 1,3. 2,3. 3 | | | | |Task 4 | | |Considering the effects on the operations, identify ways in which the overall operation could be improved and expanded further. | | | | | | | | | |4. 1,4. 2 | | | | Grading Criteria The assignment will be graded into Pass, Merit and Distinction against the following criteria: Pass: A pass grade is achieved by meeting all the requirements defined in the unit outcomes. Grading Criteria The assignment will be graded into Pass, Merit and Distinction against the following criteria: Pass: A pass grade is achieved by meeting all the requirements defined in the unit outcomes. |Merit Distinction | |M1 |Identify and apply strategies to find appropriate solutions | | |Identify areas relevant for each task in the assignment and respond accordingly and professionally | |M2 |Select and apply appropriate techniques | | |Evidence of processing and synthesised complex information/data. | | |Appropriate learning methods/techniques have been applied | | |Report should have proper citations and reference list to all sources including your field-visit observations, books, magazines and other | | |material used for research | | | | |M3 |Present and communicate appropriate findings | | |Present your views coherently and logically | | |Demonstrate real situations in your assignment | | | | |D1 |Use critical reflection to evaluate own work and justify valid conclusions | | |Justify your ideas in a professional manner. | | |Propose realistic ideas for the future based on the current status | | |Learner presented CONCLUSIONS for all tasks/areas | |D2 |Take responsibility for managing and organizing activities | | |Show that you did the assignment alone and in accordance with the time. | | |Assignments referred will automatically achieve the minimum grade too for improper handling of task | |D3 |Demonstrate creative thinking | | |Demonstrate that you followed all the guidelines while doing the assignment and have utilised adequate and relevant words for the specific. | | |business environment | | |Apply innovation and creative thought in your work. | |Required Evidence | |†¢ Report (Your report should be approximately 1800 words and you are likely to be penalized if it exceeds 2000 words. If you feel it is essential to | |include detailed information, put it in an appendix and refer to this appendix in the text. Your sources of information should be clearly identified) | | | |Reading Research Resources | |Lecture slides | |F Rowbotham et el (2007) Operations Management in Context | |S Brown et al (2000), Strategic Operations Management, Butterworth Heinemann. | |L Galloway L et al (2000), Operations Management in Context, Butterworth-Heinemann. | |J Heizer and B Render (2003), Operations Management, Prentice Hall. | |N Slack et al (2000), Operations Management, Pitman. | |D L Waller D L (1999), Operations Management — A Supply Chain Approach, Thompson | |Newspapers, trade journals, magazines | | | |Guidelines for Presentation | |All assignments must be word-processed using Times New Roman (12 point) and stapled in the top left hand corner. | |Page numbers must be included at the bottom of each page. | |Secondary sources should be acknowledged using the Harvard Referencing | |Students are requested to attach the ‘assessment activity front sheet’ on the top of each report with all personal information (name, and student number | |etc. ) accurately presented. | |Every report must have a front page showing the title, class and name | |The length of writing will be limited to about 1800-2000 words. | |Note: Assignment that did not follow this ‘Guidelines for presentation’ will not be accepted. | | | |Plagiarism Policy The college has strict penalty for plagiarism and the assignment will be cancelled if the assignment is observed for this. The definition| |and scope of plagiarism are presented below: Plagiarism occurs when a student misrepresents, as his/her own work, the work, written or otherwise, of any | |other person (including another student) or of any institution. Examples of forms of plagiarism include: | |†¢ The verbatim (word for word) copying of another’s work without appropriate and correctly presented acknowledgement; | |†¢ The close paraphrasing of another’s work by simply changing a few words or altering the order of presentation, without appropriate and correctly | |presented acknowledgement; | |†¢ Unacknowledged quotation of phrases from another’s work; | |†¢ The deliberate and detailed presentation of another’s concept as one’s own. | | | |All types of work submitted by students are covered by this definition, including, written work, diagrams, designs, engineering drawings and pictures. |

Free Oedipus the King Essays: Missing Fathers :: Oedipus the King Oedipus Rex

Oedipus the King - Missing Fathers    Though they appear briefly or not at all in Oedipus the King, Oedipus' father figures play very important roles in Oedipus' life. Laius, Polybus, and the shepherds may be considered Oedipus' father figures. Each of these characters could have kept Oedipus from facing his horrible fate by doing something a little bit differently.      Ã‚  Ã‚   Though mentioned several times throughout the play, but being absent from the stage, Laius, Oedipus' biological father, started things off on a bad note with his decision to leave it to another person to kill Oedipus. If Laius were to kill Oedipus himself, nothing would have happened. Another option for Laius would have been to imprison Oedipus and throw away the key, thereby keeping Oedipus alive and knowledgeable who his father is but harmless to do anything. Either way things wouldn't have been too enjoyable for Oedipus, but surely better than what eventually happened.      Ã‚  Ã‚   Appearing for a short and influential part in the play but mentioned little otherwise, the shepherd did not make things any better for Oedipus and his future. If the shepherd had done what he was commanded to do, kill Oedipus, everything would have turned out for the better for all parties involved. Instead of killing Oedipus, the shepherd felt sorry for him and gave him to a Corinthian shepherd from Corinth who, not knowing what the baby's fate was, gave him to King Polybus. This would later turn against Oedipus because of his ignorance of who his real parents are.      Ã‚  Ã‚   Briefly mentioned and never seen, the most influential of Oedipus' father figures, Polybus could be seen as guilty or innocent when it comes to his part in dealing with Oedipus' fate. On the guilty side, Polybus lied to Oedipus telling him that he was his real father, causing Oedipus to run away and eventually run into his fate. At this time Oedipus was old enough to deal with the truth. On the innocent side, you could say that Polybus was totally ignorant and had no idea of why Oedipus was asking him this question. Being childless also caused Polybus to lie to Oedipus thinking that if Oedipus found out that Polybus wasn't his real father that he might loose interest in his family and search for his biological family. On the other hand if Oedipus had told Polybus what had been predicted about himself, Polybus would have told him right away that he wasn't his father and that Laius was his true father.

The Mother of a Traitor Summary

English Important Summary SAM The Mother of a Traitor This story written by Maxim Gorky Is a story of a conflict between ‘ambition' characterized by a ‘traitor' a brave but heartless son; and ‘life ‘represented and characterized by the ‘Mother of a Traitor', where the heartless son appears with power and prowess, is easily victimized in the hand and lap of a mother who is appeared in the story very ordinary developed because of the urgency of time.It also signifies through out the history, such ambitions appeared in the name of war; however, ultimately, the life got the victory over the death and human civilized continued, through such difficult hurdles. The story is a study on the underlying essence of the mothers, who are more than kind-hearted and loving, a cruel destroyer for the sake of preservation of life, for which she has especial duty imparted by the nature.Moreover, this story is another quest within human psychology, which shows there is another truth within human mind, and man is something, more than a selfish creature, which m akes one dedicated for the sake of society in the cost of the complete destruction of the selfish interests. Usually, the son is the most lovely and precious one for a mother, for which she is always ready to sacrifice any thing even her life. However, the mother sacrifices the life of her son for the preservation of the society and herself for the sake of her love to her son, in this story.To get to such truth the writer leads us (the readers) through the imagined situation for the story to develop, where the enemy has surrounded a city for several days and each and every part of the hope for life of the citizen has-been lost. There is nothing else than the shadow of death for the citizen. Gradually, the cause after such situation is revealed, the most loving son of another is leading the enemy to attack upon the city to fulfill the hunger of his ambition, without caring the old men, children, women and anything in the city.It hurts the mother extremely, who is so despised by the c itizen that, either they don't care her at all or she listens herself the mothers cursing her womb staying at the side of their slain sons. The incident of the central character Mona Mariana’s encounter with the mother of slain man, breaks and balance and intensifies the story forcing hereto take bold decision for the sake of her city where she was born, and where her forefathers spent their lives for its construction and even their bones are buried there, and which is going to be cruelly destroyed by her lovely son.First she thinks of persuading her son to cancel such evil and desires to take most difficult departure from the loving city and meet her son, the piece of her heart. She feels proud of her son, so smart, active and brave, and proudly raises her head, while listening to the enemy soldiers singing a song on his admiration. However, all of her proud on her son is sunk down, when the son didn't care at all for her feelings, in spite of his love for her. When she got tired f persuading her son, for the preservation of the city, the conflict between her love for the son and her love for the city got into the climax. Meanwhile, she looked to the city through a tend hole, which was waiting for her decision for its life's sake, like a wounded and dumb animal, she couldn't ignore the expectation of the city for its life's sake. She took unexpected and drastic decision of killing her son for the sake of the preservation of the city and killed herself for the sake of her son and to remain together and to share the fate of the son.This story, which starts from the conflict within the mind of a mother ends at the solution of the problem at the cost of the life of a traitor and his mother. On the other hand the wounded and hopeless city gets life and lives new life after the end of the story. The effective images used there, make this story, successful, in terms of attaching the readers with the situation and giving the experience of both hopeless citizen and the mother in the difficulty of her mental conflict. The images used in the first part of the story, which gives the picture of the despaired city as if it is such a small and tender reature within the jaws of dreadful animal, which can be crushed down at any moment without any hope of support of averting such inevitable destruction at any moment. The story is rich with symbol and images, which can easily attach the audience (readers) emotionally to the story: particularly, the image of the city in the dark night like a prey between the jaws of enemy at the initial part, and the image of the city as a dumb and wounded animal at the succeeding part, are successful to make the audience feel with or identify with the central character and motivate them be sacrificed if needed for the sake of their country and society.Knowledge and Wisdom This short prose piece, written by Bertrand Russell, criticizes the general and superficial sayings on the terms ‘Knowledge' and ‘Wis dom', and illustrates concretely, going deep to make the meanings of these terms. In this highly complicated world of science and technology, people say knowledge insufficient and wisdom is no longer possible and needed. The writer asserts this saying doesn't contain the truth because the real meaning of wisdom doesn’t agree with such easy-going meanings.According to him, ‘Wisdom ‘means sense of proportion, in other words, it is giving equal importance to every aspect of a problem. Similarly, Wisdom Includes both knowing the things of distance in time and place (widening the horizon of mind), as well as giving place for them the level of feelings. It is a process of developing the capability of taking the things at the level of feelings. Having wisdom is developing the impartiality within us, being free from the limitation of here and now created by our selfish and physical senses within us.It is the process of emancipating the innate capacity of the mind, keeping it above the disturbances of the sensual perceptions. The development of the wisdom is not extraordinary activities like that of some sages; rather it accords with our natural growth, as the mental horizon of the newly born child keeps on growing, wisdom also keeps on developing. Now, the science is not   able to yield expected success and result, because of the lack of the wisdom.A scientist applies whole of his life and energy, in the quest of some truth and discoveries, he has very little time to think about its bad results. Therefore, the boon of modern medicine has been changed into the cause of over population and scarce of food, and the alternative source of energy, the nuclear physics has been used to make the destructive bomb. Therefore, along with the advancement at the sector of science and technology, the wisdom is equally necessary and needed.Moreover, it should be one of the objectives of modern education system. Use and Misuse of Science This prose piece, written b y Cyril Garbett is an attempt to give the solution of the most burning problem of the modern age, the massive destructive result because of misuse of modern science, while science itself is the boon for the life at present. The evil result of the science is also not beyond the Human understanding.There is ethical principle within everyone in this world, which should be manifested and it should be made able to control the activities of science and discoveries, especially while the negative results are foresighted. Then only the good result, the boon of the modern science is justified. Otherwise, the drastic change, which the modern science has brought into the life of billions of people, which was the privilege of the few within a few decades ago, remains within the shadow of the misuse and destructive result of the science and technology.There are many examples, which make us proud for the advantages brought into our life, at the sector of communication, transportation, medicine, ed ucation, and so on, which have not only made our living longer, and comfortable but also deepened the quality of our life. Still due to the misuse of the science we are always living under the shadow of death and destruction, for which this age has surpassed to all the previous ages, with the nuclear bombs, with their capacity of claiming the destruction of this earth more than seven times at once.Beauty While reading the essay on Beauty by American feminist writer Susan Sontag, It seems she is trying to create such human society which stays above the discrimination of Male and Female, imposed upon traditionally. Moreover, it is useless and senseless to delimit human being restricting from complete development, including the qualities, which are supposed only for male and only for female. It seems it is needless to differentiate betweenmale and female except few of the natural duty.Otherwise, whatever thequalities have been imposed upon Male and Female are not appropriate withthe mo dern time. Most importantly, the Male should be free from the wrong concept thatdelimit him from some of the essential qualities of life, as softness, wisdom,sensitivities, politeness and it is needless for him to remain always proud,and prowess as well as harsh. Similarly, for the Female it is needless to remain always,   weak, soft, indecisive, immature, bodily and fragmented.These attributes particularly for the male and female are not natural but of the social product, produced at a certain stage of history, which automatically changes and must be changed along the course of time. This assay beauty, reflects the spirit of modern feminist movement, and reveals a truth that the narrow-minded and imbalanced interest of male chauvinism has manipulated even the language and word as ‘beauty', for which the females are not aware of and are always living the incomplete and superficial life depending on the male. Language is dynamic and sensitive, which is easily influenced with the sociopolitical situation.It also serves as the weapons for one group to suppress and weaken another. In this essay, ‘Beauty', the ordinary word serves as an example, which has been influenced and been deviated a lot from its original meaning and is being widely used as the veil covering the underlying truth of the female. Now a beautiful female with her high intellectual, physical and spiritual capacity is taken so surprisingly, as if these capacities don's have any relation with the word beauty and it is taken as if a beautiful lady should never be so capacious in these sectors.Moreover, with the adjective ‘beautiful' for any female, we understand her always tender, superficial, dependent and weak, evaluating and admiring her physical attraction in terms of the parts of her body (so inhuman evaluation),while the correspondent term for male ‘handsome', needs complete view and complete evaluation. In reality, the word in the Greek, the root of western civilizati on, with the meaning similar to beauty, includes all the physical, intellectual and spiritual capabilities and attributes of a female and there is no such clear difference between the male and female.Therefore, there must be a mistake in some part of the History, which shrank down the meaning of beauty. At the medieval time, when Christianity had strong dominance over all through the western world, humanity had been suppressed and beauty and attraction used as the source of the evil and against God. Simultaneously, female started to be taken as the source of evil and destruction. They were thought the subject to be suppressed and always depending on the male and being the source of pleasure.Again the humanism is restored in this world; still the meaning of the word, beauty and the attitude to the female is not changed. Female are always deprived of their inborn intellectual, spiritual and physical capacities. Female are living in the false value of flatter with the term beauty. It i s a great misfortune that even the highly intellectual women and women writers are not free from such concept evaluating a female in terms of the superficial and skin-color, how an ordinary lady can be expected free from such mental snares.Paradoxically, women are praised with the false assumption that beauty is the source power, but they should be aware that this is not the power to do anything rather it is the power to stimulate the male to do something upon them, and to be completely possessed by male, and to be consumed by even at the cost of self destruction.   Custom This essay by an anthropologist, Clyde Klukhohn is an anthropological view on the human life and culture.Different than the thinkers of the other fields man anthropologist thinks human life and human civilization differently. According to him, there is something else than the biological reality and scientific advancement inevitably associated with human life in this colorful world society. It divides the human b eing into different cultural sectors. In spite of so great similarity in biological and scientific phenomenon among all the human beings in this world, some of typical behavior makes very deep and effective impact on their life.For example, Chinese dislike milk and milk products; Japanese have the Hara-kiri; some of the Koryak females like their husband to marry another wife, which is the issue of intolerance and jealousy for the female in America. Some of the people devour the meat of snake, which makes disruptive reaction for the people of other places. The children of Indiana cultural do not like to dance boys and girls together, where the physical touches, within same clan are considered as the incestuous and immoral.These differences are caused only because of the geographical and climatic differences. Though these differences seem insignificant superficially, they have great impact on one's life. One can live in the same culture where his habits have been formulated, rather th an one biological identity. If an American is brought to inner China, where the Chinese culture is imparted into his essence of life, he is more Chinese than American in spite of his blood and complexion.These customs make greater differences than the biological realities within the physical body of one individual. Understanding of human life is not complete only with the biological understanding and without the understanding such cultural differences, which are generally known as the custom. A question is asked why the world is so much diversified that one feels completely alien while going to different society, in spite of the similarities in the biological factors in our body, as well as similarities in our behavior with the science and technology.Similar question can also be asked here how the world would be in case there is single custom all-through the world. Can we make the world with single custom? What would be its result? Would the world be as beautiful, as creative, and l iving worthy as we are seeing now? No most importantly man would lose the desire to live once his/her difference is omitted or suppressed completely.

Compare and Contrast the Relationship between Man and...

Henry David Thoreau was born in Concord, Massachusetts on 1817, the third child of John Thoreau and Cynthia Dunbar Thoreau. He was graduated from Harvard in 1837, Thoreau returned to Concord to teach in the local grammar school, but resigned shortly in only his second week on the job, declaring him unable to impose physical punishment on misbehaving learners. It was around this time that Thoreau met Ralph Waldo Emerson, a noticeable American philosopher, essay writer and poet who had recently moved to Concord. The friendship between the two would eventually prove the most important of Thoreau’s life. Thought both the writers were from different places but they became friend and helped each other in their work. Emerson and Thoreau were considering as the most inspiring transcendentalist writer of their time. Though they were different writer but they both share the ideas of nature and man and how nature and man are related to each other. As per Emerson explanation, he will use the word nature in both its common and its philosophical meanings in the essay. Where he explains Art is nature in combination with the will of man. When a man looks at the stars, he becomes aware of his own separateness from the material world. By looking at the star they were made to recognize the sublime and they were also made to think that God is ever where. To respect the nature man should approach it with a balance between our inner and our outer senses. Nature offers everlasting joy andShow MoreRelatedRalph Waldo Emerson And Henry David Thoreau1336 Words   |  6 PagesRalph Waldo Emerson and Henry David Thoreau are two of the most influential writers of the Nineteenth Century. They influenced the American society and future writers to become an individual through their own writings. Transforming a movement known as Transcendentalism, both Emerson and Thoreau used this simple idea of nature, society and individualism to their advantage . 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